Assisting Homeless Families: Emergency Assistance Shelter
Partial revision: October 2010.
On Monday, February 9, 2004, Corinne Castro attended the Massachusetts Law Reform Institute's Basic Benefits Training on Emergency Assistance Shelter.
The following is a summary of regulations governing access to the EA shelter program for families experiencing homelessness. Families must meet strict eligibility criteria to enter this state-funded shelter system. These rules change frequently, making it difficult for advocates to keep current. Feel free to contact the CRC to access the Mass. Coalition for the Homeless advocacy manual (distributed at the training), which clarifies eligibility guidelines and provides comprehensive information on these regulations.
Eligibility for EA Shelter
Families must meet strict eligibility criteria.
Accessing EA Shelter
Once a family proves eligible for EA shelter (see above), DTA must shelter the family immediately. The family must then follow certain rules in order to retain shelter. These are some of the requirements:
Advocacy Tips
In addition to what is described above, the manual also provides tips on how to approach the ap-peals process if a family is denied shelter, and details on Americans with Disability Act accommodations.
Twelve Month Rule:
A family can only use EA shelter one time within 12 months. Once a sheltered family leaves shelter, they are ineligible for shelter for the next twelve months. Advocates, such as Massachusetts Coalition for the Homeless, are advising all families to submit a shelter interruption statement upon leaving shelter, in case the new situation becomes untenable within this 12 month period. The shelter interruption statement documents a request, and then DTA approval, for a temporary move. Copies are available through the CRC and on the staff access section of the CRC website under "Specific Populations/Homeless."
Americans with Disabilities Act (ADA) and EA Shelter:
A disability, as defined by the ADA, is a physical or mental impairment that substantially limits one or more major life activities.** DTA must provide ADA accommodations to persons with disabiliies thereby allowing them to meet eligibility requirements and utilize EA supports. The applicant may request an ADA accommodation or a modification of the agreement at any time. The request may be made orally or in writing to DTA. DTA must then file the formal ADA-1 form, as well as inform the applicant and ensure that approved accommodations are implemented as soon as possible. If the request is denied, the applicant has a right to appeal the decision. Examples of ADA accommodations include arranging to hold an administrative hearing in a wheelchair accessible room, or waiving in-office face-to-face interviews for individuals whose disabilities prevent travel.
Finding Alternate Shelter
Community Rooms:
Some family shelters have room(s) that are available for families that are not eligible for EA shelter. Due to the limited number of community rooms, these spaces are usually full. For a listing of Community Rooms in Greater Boston contact the CRC or see the staff access section of the CRC website under "Specific Populations/Homeless/Shelters/Family Shelters." Families and/or advocates should call the shelter directly to see if any rooms are available.
Specialized Shelter Systems:
Determine if the family is eligible for any of the specialized shelter systems, such as domestic violence shelters, substance abuse shelters, and teen living programs.
If a family is eligible for EA shelter and has no safe place to go, DTA must immediately find a place for them, even if all shelters in the state are full.
*From the MCH advocacy manual: DTA workers should not report to the USCIS immigrants who are undocumented or do not have legal status. Under DTA regulations, only individuals who are "known to be in the US unlawfully" can be reported to USCIS. DTA's food stamp regulations clarify that the immigrant is "known to be in the US unlawfully" only when "the Department has seen Final Orders of Deportation or other formal document...that the non-citizen in present in the US illegally." DTA Central agrees that the same reporting policy applies to TAFDC, EAEDC, and the EA program. Therefore, DTA workers should only report non-citizens who provide documentation that they are under a final order of deportation or some other official determination they are unlawful. Lack of status is not the same.
**The person must also have a record of such an impairment, or be regarded as having such an impairment. Major life activities include caring for oneself, walking, performing manual tasks, seeing, hearing, breathing, learning, and working. Disability under ADA can include "hid-den" disabilities such as learning disabilities or psychological impairments. The standard for ADA accommodations is less strict than for disability exemptions in DTA programs.
***While a family must be declared eligible for EA in order to enter the substance abuse shelter system, MCH has found that the rules are sometimes relaxed for families in such circumstances.
02/04