Livestreaming Event - Patient Experience SummitJune 10th, 20218:00 a.m. - 3:00 p.m. Location: Virtual |
Presentation | Presenter | Video LINK | |
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Welcome & Patient Experience Strategy Update |
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Engaging Underserved Populations COVID Community Food Access Community Health efforts on the North Shore |
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Life after Lock Down: How Virtual Care has Changed the Care Landscape |
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Navigating the New In-Patient Journey CareTeam Connect Safety in Action Leading to Patient Satisfaction The Spanish Language Care Group |
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Involving Patient and Families is Post Hospital Care |
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Back to the Future: What Stays and What Goes in Virtual Care |
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Navigating the New Ambulatory Patient Journey A New Design for the Ambulatory Patient Journey |
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Keynote "Intelligent Kindness: How You Can Make a Difference" Tommy Whitelaw, Health and Social Care Alliance Scotland (the ALLIANCE) Intelligent Kindness - Tommy Whitelaw Intelligent Kindness Resources - Tommy Whitelaw |
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Workshop: Blueprints for Building a Better Staff and Patient Experience 2021 PHH Equality vs. Equity Huddle Workshop_Building a Better Patient and Staff Experience Workshop_Why Patient Experience |
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