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        Overall/Quick Reference: Kaiser Family Foundation Medicare Consumer Guide
                Talking About Medicare: Your Guide to Understanding the Program, 2012
                
        
        SECTIONS 
      
        Medicare D  
       
       
        
          Medicare D Transition Assistance and Advocacy  
            Includes tips sheets, appeal rights, etc.  
             
          Other Sections: 
          
            I. Background and Basics   
              II. Benefits  
              III. Extra Help  
              IV. Choosing a Plan & How to Join a Plan   
              V. Rights and Responsibilities     
             VI. To Join or Not to Join? (Late enrollment penalty)  
             VII. Special Situations           
           
         
               
      
      
        
          
            VII. More Information for Consumers and Providers   
            VIII. More Information for Providers, Advocates and Policy Wonks     
           
           
         
        Transition Assistance and Advocacy
         
      
          
            Handout/Fact Sheet: 2017 Transition Rights to Medications Under Medicare Part D, Justice in Aging (Formerly the National Senior Citizens Law Center) 
            The Centers for Medicare and Medicaid Services (CMS) requires that Medicare Part D prescription drug plans provide beneficiaries with access to transition supplies of needed medications to protect them from disruption and give adequate time to switch to a drug that is on a plan’s formulary, file a formulary exception request or, particularly for Low Income Subsidy (LIS) recipients, enroll in a different plan.  
             In the early months of the year, transition rules will be particularly important for low income beneficiaries who were automatically reassigned to new plans, which may or may not cover their medications. All plans change their formularies each year, however, so even people who remain in the same plan may find that their plan no longer covers their medications or has newly imposed utilization management requirements.  
            CMS Minimum Transition Requirements 
             CMS requires Part D plans to establish transition policies that cover beneficiaries when they:  
            
              -  first enroll in a Part D plan. 
 
              -  are moving to a new plan that does not cover their current drug, including when that move is mid-year. 
 
              -  experience a change in level of care (e.g., from hospital to a nursing facility, from a nursing facility to home, or out of hospice status to standard Medicare, etc.). 
                
 Or 
                 -  When, at the start of a new plan year, the plan in which they currently are enrolled drops coverage of a drug they are taking or imposes new utilization management restrictions on that drug. 
 
               
             For all enrollees:  
             Plans must provide a one time fill–30 day supply (unless a lesser amount is prescribed) — of an ongoing medication within the first 90 days of plan membership.  
            
              -  Applies both to drugs not on formulary and to those subject to utilization management controls. 
 
              -  Applies to the first 90 days in the plan, even if not at the beginning of the plan year and even if the 90 day period extends over two plan years (e.g., a November enrollment). 
 
              -  Applies both to new members and to continuing members when a plan has changed formulary. 
 
              -  Does not cover non-Part D drugs. 
 
              -  Does not cover multiple fills.  For example, if a doctor only prescribes a pain medicine in 14 day batches, the transition will only cover one batch. 
 
               
             Plans must mail a written notice explaining that the transition supply is temporary, including instructions for identifying appropriate substitutes; notice of the right to request a formulary exception; and instructions on how to file an exception request.  The notice must be mailed within 3 business days of the temporary fill. Transition fills are temporary. Clients should take action immediately and have the doctor change the prescription to a covered drug or ask the plan for an exception.    
             If, at the point of sale, a plan cannot determine whether a newly written prescription is for ongoing drug therapy or not, the plan must assume that the prescription is ongoing and apply transition policies.  
            Note: The pharmacist may need to ask the plan for its override code to bill correctly.  
             Residents in a long-term care (LTC) facility or other institution get further protections.  
             For CMS Guidance on transition drug supplies, go to  Medicare Prescription Drug Benefit Manual, Chapter 6 at 30.4 et seq. 
             -See the Justice In Aging fact sheet: 2017 Transition Rights to Medications Under Medicare Part D or see summary/excerpts: Medicare D Plan Transition Coverage Rights Fact Sheet, MGH Community News, January 2016. 
             Learn more: Transition Drug Refills    
            
              
       
      
         
        Problems Getting Scripts Filled?  
             
      
         
        I. Background and Basics 
        Beginning in  January 1, 2006, Medicare began covering most outpatient prescription drugs through Medicare Part D. Medicare contracts with private companies to provide this  drug coverage. Medicare D is a voluntary program.  
             
      
        Members will need to chose from a number of privately-managed programs in their area. Medicare encourages applicants to consider the three “Cs” in choosing a plan: Cost, Coverage, and Convenience.  
             
        
          
            - Cost- plans have to operate within certain limits, but will vary. 
 
            - Coverage- the drugs each plan covers is called the “formulary”. The companies or “plans” must offer two medications in each category, but plans will differ in the specific drugs they cover. More information is available on the Medicare website and from the specific plans. See www.medicare.gov for more information, including formulary guidance - an interactive program to help you choose the best plan for you. For more information about what is and isn't covered, see Medicare Reminder – Medicare Drug Coverage- MGH Community News, April 2019. Also see  "Benefits" below. 
 
            - Convenience- does the applicant’s pharmacy participate in that plan?
 
           
         
       
      
        Medicare Part D Basics- MGH Community News, August 2018 
        Watch for Scams!  The Massachusetts Executive Office of Elder Affairs issued these scam prevention tips.  
             
      
         
         II. Benefits 
             
     
      
         
        III. “Extra Help” 
        Extra Help, also called the Medicare Low-Income Subsidy (LIS), is offered to those with a low income and assets. This will cover some or all of the patient costs under the Medicare D.  
        Individuals AUTOMATICALLY qualify for Extra Help (and should not need to apply) if they 
        
          - Are eligible for both Medicare and Medicaid (full dual-eligibles), 
          
 - Get help from their State Medicaid Programs to pay their Medicare premiums, or 
          
 - Get Supplemental Security Income (SSI) benefits 
 
         
        Others Can Apply 
        Individuals with income up to 150% FPL $1,903 monthly for an individual, $2,575for couples in 2024*) and have limited resources ( $17,220 for individual; $34,360 for a couple*- more detail at Extra Help Program Income and Asset Limits), but who do not automatically qualify for “Extra Help” can apply through Social Security, by calling 1-800-772-1213 or by visiting https://secure.ssa.gov/i1020/start. *Note: those with income/assets above these limits may still qualify because certain types of income and assets may not be counted. For example, part   of  earned income and the value of the house will not be counted;  
             
        
          
            -   The amount of extra help you get depends on your income and resources (The Medicare Rights Center's Extra Help Program Income and Asset Limits factsheet includes corresponding assistance level details.)
 
             
            - You still need to join a Medicare prescription drug plan for Medicare to pay for your drug costs.
 
            - See  What help can I recieve?, or you can call the Social Security Administration toll-free, 1-800-772-1213 for a paper application or to make an appointment.  If you are deaf or hard of hearing, call the toll-free TTY number, 1-800-325-0778. Representatives are available Monday through Friday from 7 a.m. to 7 p.m.  Tell the representative that you want to apply for the Help with Medicare Prescription Drug Costs. 
            
  
        
       
      Mediare Interactive's Extra Help Page 
  
          Loss of Deemed Low  Income Subsidy (Extra Help) Status Notice   
          Each year in September, some individuals with the LIS will receive notices that they no longer  automatically qualify for Extra Help for the following year, and to encourage them to apply for  Extra Help to see if they’ll continue to qualify. These notices are specific to individuals who were deemed eligible for LIS because they were eligible for Medicaid or a Medicare Savings Program (MSP). When these individuals lose their Medicaid or MSP eligibility they also lose their automatic LIS eligibility. A person typically loses LIS many months after they lose Medicaid or MSP.  The financial eligibility criteria for LIS are broader than those for Medicaid. Accordingly, even if someone is no longer eligible for Medicaid, they may still qualify for LIS. They are encouraged to reapply for LIS coverage as soon as possible to ensure they continue to receive assistance with Part D drug costs. Individuals not eligible for LIS may want to consider choosing a different Part D plan that is more affordable. (More information: Newsletter article, 9/24) 
          Extra Help Redeterminations 
            How to keep Extra Help from Year to Year - Medicare Rights Center 
          If one 
            receives a recertification letter, it must be returned, even if there are no significant changes or one will  lose Extra Help. If this does happen, one can reapply. See an Extra Help Redetermination case example- MGH Community News, December 2008  
          For more information about Extra Help, see Are Your Clients Missing Out on Enrollment in the Medicare Low-Income Subsidy? from MGH Community News, January 2018           
          Special Enrollment Period  
            Those receiving Extra Help are limited to changing their Part D plan once per calendar quarter in the first three quarters of each year. Any changes made during this special enrollment period are effective on the first of the following month. People with LIS may use the Fall Open Enrollment period during fourth quarter to make changes to their coverage, with changes effective January 1. 
          For more information, see the Medicare Rights Center Open Enrollment guide.  
          Co-Pays     
            New in 2024, everyone  with Extra Help will pay a $0 premium, $0 deductible, and a reduced amount for  both generic and brand-name drugs. (Prior to 1/24 there were two levels of Extra Help - those with "Partial"l had premiums and deductibles. More information.) 
          Those receiving Extra Help will pay either the Extra Help copayment or their plan’s copay for their prescription drugs. They always pay the lower cost between the two. Note that plan copays for prescriptions may change during the year, meaning at times the price for  prescription drugs may differ. For more information, including catastrophic coverage, see Medicare Reminder: Copays if You Have Medicare D “Extra Help”- MGH Community News, September 2018. 
          Top of Page  
         
     
      
         
        IV. Choosing and Joining a Plan:  
             
      
      
         
        V. Rights and Responsibilities under the plans- (83 page booklet – overall overview) Your Guide to Medicare Prescription Drug Coverage
         
             
      
         
        VI. To Join or Not to Join?    
             
      
      
         
        
          
          VII. Special Situations 
             
        
           -  Drug Company Programs ("Patient Assistance Programs")- 2005 article from The Boston Globe 
   
           - “Dual Eligibles”- Those who are eligible for both Medicare and Medicaid (MassHealth). Dual eligibles who don't have insurance through an employer, and aren't enrolled in programs such as PACE, SCO, OneCare, Medicare Advantage or a Medigap plan are required to enroll in Medicare D. They are automatically eligible for Extra Help, and co-pays cannot exceed what they would pay under MassHealth.
             
               - Enrollment Letters sent to dual eligibles from the state- explaining 2005 switch from MassHealth to Medicare coverage of prescriptions- Sample enrollment letter. 
               
                
  
              -  Health Safety Net  (Formerly "Free Care") - Written by Partners' HealthCare Staff (2005)
 
             - Hospice:  Hospice covers drugs related to terminal condition, Part D non-related drugs (More at CMS Guidance on Medicare Part D vs. Hospice Coverage - MGH Community News, June 2014)
 
             - Immunosuppressants- Medicare Reminder- Immunosuppressant Coverage- MGH Community News, April 2019 
 
             - Medicare Health Plan (Medicare Advantage and Medicare Cost Plans) -from CMS 
		      
		     
		    
 - Medicare Assistance Programs (QMB, SLMB, QI) - from GBLS Medicare Advocacy Project (2014)
 
            - Medigap - 
            If one enrolls in the Medicare drug benefit (Part D), they cannot also have a Medicare supplemental insurance policy (Medigap) that offers drug coverage. As of 2006. when the Medicare drug benefit began, Medigap plans H, I and J, which  offered limited drug coverage, are no longer sold.
     
                    
                  
            
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              Off-Label Use 
              
            
 - Prescription Advantage - Fact Sheet (2006)
   
         
       
      
      
           
            VII. For more Information for consumers and providers:  
             
        
            - 2006 Fact Sheet:  “Introducing Medicare's New Coverage for Prescription Drugs” Source: CMS 
 
            - AARP: 
              
            
 
            - “Medicare & You” –  To get a free copy of a state-specific book, call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. Also see:
              
            
 
            - Medicare Interactive (from the Medicare Rights Center) Part D Coverage Overview
 
            - “Your Guide to Medicare Prescription Drug Coverage”, from the Centers for Medicare and Medicaid Services (CMS)- 88 pages, best single source for detailed information.
 
        
            - Medicare Advocacy Project (MAP) helps Massachusetts residents’ secure  Medicare coverage. MAP provides free legal services to individuals in a  Medicare plan or individuals having problems with Medicare enrollment.
 
        
  Contact MAP:       
       
         Greater Boston Legal Services
           Essex, Middlesex, Norfolk, and Suffolk  counties 
           197 Friend St. 
           Boston, MA 02114 
           617-603-1700; 800-323-3205
        
       South Coastal County Legal Services
         Bristol and Plymouth counties 
         231 Main St., Suite 201 
         Brockton, MA 02302 
         800-244-8393; 508-586-2110
         Fall River 
           22 Bedford St., 1st Floor 
           Fall River, MA 02720 
           800-287-3777; 508-676-3777 
         Barnstable, Dukes, Nantucket, and  Plymouth counties 
           460 West Main St. 
           Hyannis, MA 02601 
           800-742-4107; 508-776-7020           
        Community Legal Aid
          Berkshire, Franklin, Hampden, Plymouth,  and Worcester counties 
           405 Main St., 4th Floor 
           Worcester, MA 01608
         1 Monarch Pl., Suite 400 
           Springfield, MA 01144 
         20 Hampton Ave., Suite 100 
           Northampton, MA 01060 
         152 North St., Suite E-155 
           Pittsfield, MA 01201 
         All offices: 855-252-5342        
           
         
       
      
         
          VIII. Detailed Information for providers: 
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