Numbers
211 Out-of-State Information & Referral
211 Massachusetts Information & Referral
2025 Federal Poverty Levels/Guidelines (FPLs or FPGs) (See also health coverage income levels)
2025 MGB Holiday calendar (Past year: 2024 MGB calendar)
5-Wishes (copies available from the Blum Center) Pediatric version and translations (28 languages) available on website
529A- ABLE Accounts

A
ABLE Act
ACA -Affordable Care Act
ACO- MGB/MGH ACO Special Member Benefits
ADA -Americans with Disabilities Act
Advocacy - Patient Advocacy agencies
AIDS/HIV
AIDS/HIV Health Coverage
ASAPs (Aging Services Access Points)
Abortion
Absence Checklist
Absentee ballots
Abuse- Child
Abuse- Disabled
Abuse- Elder
Abuse - in a Facility
Accessing PHI by Workforce Members (policy)
Accommodations List and Translations
Accommodations Page (includes listings that do not appear on public list)
Activities (youth)
Addictions - Substance Use Disorderss
Adoption
Adult Day Health (Adult Day Care)
Adult Foster Care
Adult Foster Care vs. PCA
Advanced Directives (Health Care Proxy)
Advanced Directives: 5-Wishes (copies available from the Blum Center)
Affordable Care Act (ACA)
Affordable Connectivity Program (internet and device discount)
After The Hospital: A Guide to Post-Acute Care (MHA)
Aging Life Care Professionals
Aging in Place Communities
Aid & Attendance Benefit (for Veterans)
Air Transportation
Alternative Medicine
Alzheimer's Disease
Amputees
Anatomical Gifts (donating body to science)
Ancillaries (See SharePoint)
Annual Training
Assignments- SW Floors/other coverage (see SharePoint)
Assisted Living Facilities
Assisted Living Facilities- Subsidies
Assisted Living Ombudsman
Assistive Technology
Asthma
AstraZeneca Hope Lodge (see"Hope Lodge")
Asylum Clinic, MGH
Autism

B
Baby Supplies
BASIC NEEDS
Bankruptcy
Beacon House Brochure
Bedbugs
Behavioral Health Referrals (also see Mental Health and also Psychotherapy- Patient-facing resources, including out of state )
Benefits- MGH Employee
Bereavement
Bicycles
Billing- Surprise Medical Billing protections
Blindness -Services (see Mass Commission for the Blind)
Boston Bounty Bucks - now called Healthy Incentives Program (Food Stamp double-value Farmers' Market vouchers, Boston only)
Boston "City Hall To Go"
Boston Marathon Bombing Resources
Boston Residents- Elders & Disabled - special fund
Boston Senior Shuttle
Brain Injury
Branding - MGB & MGH Templates (PowerPoint, Word, etc)
Breast-Feeding Rights
Bridge Over Troubled Waters Warming Shelter (young adults)
Bridge Program (This program has been eliminated- see ConnectorCare)
Broadband- Affordable Connectivity program (internet and device discount)
Brown Bag Program (food program)
Burial

C
CAPs (Community Action Programs) in MA
CMSP- Children's Medical Security Plan
CHWs - MGH - iCMP, iCMP Plus, ACO Community Partners & SDH CHWs comparison grid
COBRA
CORI- Assistance with correcting records, legal rights
CORI - Services for people with criminal records
COVID resources
CRA (formerly CHINS)
CRC (Community Resource Center)
CRC Advisory
CRC Patient Handouts
Calendar - MGB 2025 and 2024
Camps
Cancer- Financial Assistance
Cancer Resources
Career- see Employment
Care coordination - MGB ACO Community Partners
Care Managers, Geriatric
Caregiver resources
CarePages- program closed (12/18)
Cars- Affordable
Cash Assistance
Catastrophic Illness in Children Relief Fund
Cell Phone- free
Census 2020
Child Abuse
Child Care
Child Custody
Child Requiring Assistance
Child Support & Paternity
Children & Families
Children- Palliative Care
Children's Fund, Mass. (program closed - see Baby Supplies)
Children with Asthma - special fund
Children with Catastrophic Illness - special fund
Children with Ill Parents
Children/Parents- Health Care coverage
Chronic Illness resources
Cisco voice-mail instructions
Cisco IP phone tutorial (model 7942)
Citizen's Energy
Citizenship
Civil Commitment for Mental Health (Sec 12) Form  |  Fact Sheet
Civil Commitment for Substance Abuse - Section 35
Cleaning - House Cleaning (Also see Homemaker below)
Clinical Keys
Clinical Recognition Program
Clinical Trends/News
Clinical Trial Finder
Clothing- Free or Low-Cost
Code of Ethics
Code Violations (Housing/Tenant's Rights)
College
Comfort Care/DNR
Commonwealth Care & Choice (See ConnectorCare and the Affordable Care Act)
Community Action Programs (CAPs) in MA
Community Mental Health Centers (eastern Mass)
Community Partners - MGB ACO care coordination program
Community Resource Center
Community Resource Center- Advisory
Community Resource Patient Handouts
Community Servings (meals program for those with acute life-threatening illness)
Community Volunteer Assistance- Neighbor Brigade
Compare Medical Prices- www.getthedealoncare.org (article)
Compassionate Allowances
Complementary Therapy
Computer Instruction for Clients
Computer Instruction for clients - Digital Access Coordinators at MGH
Computer Instructions For Staff (includes Office 2016 training)
Computers for seriously ill kids- www.grahamtastic.org
Conditions Requiring Report to Occupational Health
Conference Requests
Conference Room Scheduling instructions
Confidentiality, HIPAA & HITECH
Congregate Housing
Congregate Meals (group meals sites for elders/disabled people)
Connecticut
ConnectorCare
Conservatorship
Consumer protection
Continuing Care Communities
Coordinated Family and Community Engagement Programs (CFCE)
Co-Pay Assistance programs
Copy Pages via E-mail
Coronavirus- Community Resource Updates
Counseling - Patient info and handouts
Coverage - Soc Svc staff - See SharePoint
Credit Counseling/Debt Reduction
Cremation
Cremation- SS Dept Cremation Funds see Ancillaries on SS Dept Sharepoint site
Crime Victims
Criminal History - see Formerly Incarcerated People and CORI pages
Criminal Offender Record Information (CORI)
Crisis (psych)- policy, documentation, resources
Crisis Lines
Cultural Resources
Custody- child

D
DACA
DCF offices (formerly DSS)
DDS (formerly DMR)
DME
DMH
DMR see DDS
DNR/Comfort Care
DTA page - describes services, programs
DTA Offices - Search by Town
DYS 24-Hour Hotline: 617-960-3333
Day Care- Adult
Day Care- Child
Deaf services
Death & Dying
Debt- bankruptcy
Debt collection rights
Debt - Credit Counseling and Debt Reduction
Debt- Deceased Relative
Decedent Affairs- MGH Office of
Decision Making/SNF Diversion
Dental, Vision & Hearing
Dementia
Department Forms: see SharePoint
Department Funds (Ancillaries): see SharePoint
Department of Youth Services (DYS) 24-Hour Hotline: 617-960-3333
Detox
Developmental Disabilities
Diaper Banks
Diet & Exercise
Digital Access Coordinators - MGH
Disability
Disability- Cash Assistance Handouts Brief  |  Detailed
Disability Resource Portal (MGB)
Disabled Abuse
Disabled Plates/Placards
Disaster Resources
Divorce
Documentation- Inpatient- See SharePoint
Documentation- Homicide Assessment Template- Outpatient (also see Homicide Assessment – Outpatient)
Documentation- Suicide Assessment Template- Outpatient (also see Suicide Assessment Outpatient)
Documentation- Risk for Self-Harm and Suicide - Inpatient
Documentation- Templates See SharePoint
Dollar-a-bag (Food assistance -now actually $2 a bag)
Domestic Violence - hospital policy
Domestic Violence - resources
Donate a body to science (Anatomical Gifts)
Donate Unused Medical Supplies
Doulas & Nighttime Newborn Care
DREAMH Mobile Postpartum Care Unit
Driving- evaluations, discussing "giving up the keys"
Drug Disposal Kiosks
Dual Eligibles (MassHealth & Medicare)
Durable Medical Equipment (DME)

E
EA (Emergency Assistance- Family shelter)
EAEDC
EBT Cards
ED Taxi Voucher Policy
ESL / ESOL
ESP/PACE
ET Request - See SharePoint
ET Sign-Out Procedures
Earned Income Tax Credit (note: the EITC lifts more low-income families out of poverty than any other benefit program.)
Education - Adult (includes college application assist and financial aid)
Education - Child - Assistance & Advocacy, tutoring, etc
Education- Financial Education & Coaching
Education- High School Equivalency (formerly GED)
Education- Homeless Children, McKinny-Vento Act
Elder Abuse
Elder Resources
Elder Services (ASAPs)
Electricity & other utilities
Electronic Benefits Transfer (EBT) Cards
e-mail- Encryption - How to Open ("Send Secure")
e-mail instructions
e-mail- Create Personal Folders (instruction video)
Embassies
Emergency Assistance ("EA")- Family Shelter
Emergency Broadband Benefit (temporary- pandemic)
Emergency Financial Assistance
Emergency Food Packs- Explanation  |  Forms & Contents
Emergency Lodging Form
Employee Alert System (EAS)
Employment/Unemployment
Encrypted e-mail - How to Open ( "Send Secure")
End of Life Planning
End Stage Renal Disease & Medicare
English for Speakers of Other Languages (ESOL / ESL)
Ensure- see: Medical Food
Enterprise Vault (e-mail archive)
Equipment- Durable Medical (DME)
Escorts, Medical (see "In need of a medical escort?")
Escorts, Medical- patient handout
Estate Planning
Ethics- MGH Guide to Ethical Standards
Ethics- NASW Code of
Evaluation- Performance - See SharePoint
Eviction (and Eviction Record Sealing)
Excellence Every Day
Exercise- Fitness facilities
Ex-Offenders - see Formerly Incarcerated People
Extreme Risk Protective Order (MA Red Flag Gun Law)
Eye Care- low cost

F
FMLA
FPLs or FPGs- 2025 (see also health coverage income levels)
Facility- Abuse in
Fair Foods- Two Dollars a Bag affordable food program
Fair Housing rights
Fair Labor Laws
Family & Medical Leave Act (FMLA)
Family Care Program (Adult Foster Care)
Family Shelter ("Emergency Assistance" program) and Family Welcome Centers
Family Support Network - Now called Coordinated Family and Community Engagement Programs (CFCE)
Farmers' Market Coupons (WIC)
Farmers' Market Vouchers- Food Stamps/SNAP value doubled for Boston residents
Fax Cover Sheet - see Sharepoint
Federal & Postal Employees- Special Fund (emergency loans)
Federal Government Shutdown
Federal Poverty Levels/Guidelines (FPLs or FPGs) - 2025 (see also health coverage income levels - updated annually in March)
Federation for Children with Special Needs
Financial Aid- college
Financial Assistance
Financial Assistance- Emergency and Homelessness Prevention
Financial Assistance- Non-Governmental
Financial Assistance- Cancer
Financial Education & Coaching
Financial Planning & Care Planning- Special Needs
Financial Responsibility- Deceased Relative's Debt
Fire
Fitness Facilities
Flexible Services- Now called HRSN - MGB ACO
Floor Assignments- SW coverage
Food Assistance (find by population)
Food Assistance- Medical, Ensure and other nutritional supplements
Food Delivery
Food- Local Access List Adult  |  Pedi
Food Packs, Emergency- Explanation  |  Forms & Contents
Food Pantries
Food Stamps (now called "SNAP")
Foreclosure Prevention/Intervention
Formerly Incarcerated People
FORMS- Staff forms & policies (employment related) - See SharePoint
FORMS- Patient Care forms & policies
Forms- Community Resource Handouts
Formula- Infant formula shortage handout
Foster Care- Adult
Foster Care- Adult vs. PCA
Fraud- see Consumer Protection
Free Care - now called the Health Safety Net
Free Tax Returns
Fresh Connect - see MGB ACO Flexible Services
Fuel Assistance
Funds for Specific Populations
Funds for Medical Expenses
Funerals
Furniture- Free or Low-Cost

G
GED - now known as HSE- High School Equivalency
GLBT
Gambling, Gaming & Internet Addiction
Gateway- Patient Gateway FAQs and Tech support
Geriatric Care Managers
Getthedealoncare.org (compare medical prices; article)
Gifts- holiday
Gifts- MGH Policy
Glasses - Low-Cost
Good Neighbor Energy Fund (Salvation Army)
Government Shutdown
Grahamtastic.org - laptops & internet for seriously ill kids
Grand Rounds
Grandparents raising grandchildren
Grief (Bereavement)
Grocery Cards
Group Room scheduling instructions
Guardianship
Guardianship forms
Guardianship - Minors
Guide to Consulting SW
Guide to Post-Acute Care"After the Hospital" (MHA)
Guns - MA Red Flag Law

H
HAVEN program & related services
HAVEN On-Call Schedule- instructions
HIPAA, HITECH & Confidentiality
HSE- High School Equivalency (formerly GED)
HSN
Handicapped Plates/Placards
Hand-Offs ("SBAR") (also see Absence and Sign-Out manual)
Handouts- Patient Community Resource Handouts
Hard of hearing
Head Injury
HEALTH & ILLNESS
Health Care Advocacy
Health Care Coverage
Health Care Proxy
Health Conditions, Education, Prevention
Health Connector (MA ACA marketplace)
Health - Fitness, Wellness
Health Reform Law
Health Related Service Needs (HRSN- formerly Flexible Services) - MGH ACO
Health Safety Net Trust Fund (HSN)
Health Story Collaborative
HealthStream
Healthy Start
Hearing Aids- Low cost
Heat & other utilities
Helping Kids When a Parent Has Cancer
Helplines
High-Risk Telephone Calls (suicide or homicide)
High School Equivalency (HSE - formerly GED)
Hoarding
Holiday Gifts & Lodging
Home & Community Based Waivers- MassHealth
Home Modification Loans
Home Base- MGH program for wounded warriors
HomeBASE- for at-risk and homeless families
Home Care- Volunteer
Home Health Care
Homeless Children- Education, McKinney-Vento Act
Homeless Resources
Homeless Shelter
Homelessness Prevention
Homemaker Services- Over 60 population
Homemaker Services- Under 60 population
Homeowner Assistance Fund (HAF)
Homicide Assessment- Outpatient
Hope Lodge
Hospice (including inpatient hospice programs)
Hospitals- Star Ratings
Hotels- Accommodations List and Translations
Hours- Standard Hours Change Form- See SharePoint
Hotlines
House Cleaning (also see Homemaker Services above)
Household Goods- Free or Low Cost
Housing
Housing- Advocates
Housing- Code Violations (and more under tenant's rights)
Housing- Discrimination/Fair Housing rights
Housing- Immigrants, undocumented
Housing- Specific Populations  (Veterans, AIDS/HIV, DV survivors, etc.)
Housing - Subsidized Housing Explained
Housing- with Services
Housing- Tenant's Rights
HRSN - MGH ACO
Human Trafficking
Hurricane Evacuees


Top of page

I
iCMP - description & comparison grid; note referral from MGH PCP required
ICOs
ID - Massachusetts
Identity Theft
Immigrants (also see access to benefits, resources/services)
Immigrants- Access to Benefits, resources/services
Immigrants- Health Care
Immigrants- Know Your Rights
Immigrants- Undocumented
Immigration
Incarceration - resources for formerly incarcerated people
Independent Living Centers (ILCs)
Individual Development Accounts
Information & Referral
Inmates- anti-shackling law for pregnant inmates
Inpatient Billing System Manual (Questions to Charles Reeves, not Help Desk)
Inpatient Weddings
Inpatient Med/Surg resource specialist
Insurance (Long-term care, life, home, auto, etc.)
Insurance - Health see Health Care Coverage
Insurance- MGH Payer Grid
Integrated Care Organizations (ICOs)
Intellectual Disabilities
Intensive Outpatient Programs
International resources- Embassies/Visas
Internet Addiction
Internet- Discount - Affordable Connectivity Program
Internship Program- Staff Opportunities
Interpreter Services
Interpreter Services- Waiver of MGH Medical Interpreter Services
Intimate Partner Violence

J
JCAHO - Now known as The Joint Commission
Job Descriptions - Clinical SW I - LCSW  |  Clinical SW II- LICSW
Jobs see Employment
Job Training

K
Kids Express Program
Kinship Care (e.g., grandparents or other relatives caring for children)
Know the Line
Know Your Rights- Immigrants' rights

L
LGBQT+
LIHEAP- Low Income Home Energy Assistance Program
LMR training
Labor Laws- protections against exploitation
Landlord/tenant relations
Laptops & internet for seriously ill kids
Lead Paint
LEGAL
Letterhead- Social Service Dept- see Sharepoint
Licensure- Mass. Board of Registration of Social Workers (see also MassHealth LICSW Registration requirement)
Life Care Communities
Lifeline/Personal Emergency Response Systems (PERS)
Lifeline Telephone Discounts (landline or cell)
Literature Searches - available from your desktop from Treadwell library
Living Will- see Health Care Proxy forms
Loan Forgiveness (for health center staff)
Local Access to Food List Adult  |  Pedi
Lodging - Accommodations List and Translations
Lodging- Accommodations Page (includes list, Beacon House brochures, etc.)
Lodging - Beacon House
Logos, templates - MGB and MGH
Long Term Care (housing with services)
Long-Term Care Insurance
Long-Term Care Ombudsman
Low Income Home Energy Assistance Program (LIHEAP)

M
MBTA programs
MDS-HC
MGB & MGH - Rebranding - logos, templates, virtual backgrounds
MGH/MGB ACO - Special Member benefits
MGH Asylum Clinic
MGH Calendar - 2024
MGH Cost Estimate
MGH Decedent Affairs, Office of
MGH Employee Alert System (EAS)
MGH Guide to Ethical Standards
MGH HR Forms
MGH/MGPO Priorities Intranet Site (Care Redesign, Patient Affordability)
MGH Patient Financial Services
MGH Patient Oncology Transportation
MGH Payer Grid- MGH insurance contracts (MGH Practice Support)
MGH PCP List
MGH Population Health Directory/Synergy Document
MGH RESOURCES (other Depts., programs, services)
MGH Shuttle to imaging- Chelsea
MGH SMART Team (responding to complicated workplace violence or conflict)
MGH Support Group List
MGH Table and Poster Reservations
MGH Templates (PowerPoint, Word, etc)
MGH Taxi Letters (patient instructions for soc. svc. taxi)
MGH Transgender Health Program
MGH Violence Intervention Advocacy Program (VIAP) - website and brochure
MGH Visitor Policy (Also: Visiting Patients and Visitor Tip Sheet)
MGH Weight Center
MOLST - Medical Orders for Life-Sustaining Treatment
Maine
Managed Care- Patient Protection
Mandated Reports - see Abuse
Mandated Training (required annual staff training- Healthstream)
Marijuana
Marijuana - Guidance for Law Enforcement Regarding the Medical Use of Marijuana
Marriage Licenses (Weddings, inpatient)
Mass Children's Fund- (baby food, used baby supplies)-program is closed- see Baby Supplies
Mass City Map
Mass Dept. of Industrial Accidents (Worker's Comp)
Mass Division of Career Services
Mass Division of Insurance- Health Care Consumer Guides
MassHealth
MassHealth - MGH ACO special member benefits
MassHealth - Dental
MassHealth Home & Community Based Waivers
MassHealth LICSW Registration requirement
MassHealth PCA Program
MassHealth PT-1 (See next link for Online form; Paper form discontinued 9/1/18)
MassHealth PT-1 (instructions, handouts)
MassHealth Transportation Reimbursement
Mass ID (and driver's Licenses)
Mass Paid Family and Medical Family Leave (PFML)
Mass Rehab - now MassAbility
Mass RMV (Registry of Motor Vehicles) Disabled plates/placards)
Mass RMV Medical License Restrictions - Driver Safety
Maternity
Maternity Leave
Meals- Soup Kitchens
Meals-on-wheels
Medicaid (MassHealth)
Medicaid ACO Sharepoint Site (see other MGB ACO special member benefits)
Medical Alert Bracelets
Medical Alert Systems ("Lifeline", etc.)
Medical Equipment (See also Medical Supplies - Donate)
Medical Escorts (see "In need of a medical escort?")
Medical Escorts- patient handout
Medical Expenses- Financial Assistance
Medical Food (Ensure, medical infant formula)
Medical Illness and Children (as patients or with ill parent)
Medical Marijuana - Guidance for Law Enforcement Regarding the Medical Use of Marijuana
Medical Orders for Life-Sustaining Treatment (MOLST)
Medical Price Comparison: www.getthedealoncare.org (article)
Medical Records- Release form
Medical Security Program (Program eliminated. Archived info)
Medically Induced Trauma Support
Medical Supplies - Donate
Medicare
Medicare D
Medication Disposal Kiosks
Medication Reminder Technology
Medications/Prescription Drug Coverage
Medigap
Meditation- Sample Meditation Apps handout
Med/Surg Resource Specialist- Inpatient
Memories of Love Foundation- no longer active
Menstrual Products
Mental Health
      (Also see: Behavioral Health Referrals, Psychotherapy- Patient-facing resources, and Professional Development)
Mental Health, Department of (DMH)
Mental Health Parity
Mental Retardation- see Developmental & Intellectual Disabilities
Michelle's Law
Mileage Form
Military (includes instructions for Leave Request- to Visit Ill Relative)
Mindfulness- see Sample Meditation Apps handout
Mobile Postpartum Care Unit (MPCU)
Money Follows the Person
Movers- low-cost
Moving- Senior Move Managers
Mutual Assistance Associations
My Clinical Trial Locator

N
NASW Code of Ethics
Name Change Instructions
NeighborGood and Neighbor Brigade - see Volunteer Help at Home
New England Donor Services
New Hampshire
New York
NEWSLETTER ("MGH Community News")
No Spam- How to Report Phishing/Spam (MGH)
Non-Group & Small Group Health Insurance (see ConnectorCare)
Notary Public
Nursing Homes (SNFs)
Nursing Home- Coping with the transition
Nursing Home (Long-Term Care) Ombudsman
Nutrition Programs (by population)
Nutritional supplements- see Medical Food (Ensure, medical infant formula)

O
OBRA/PASARR Forms - Mental Health Pre-Admission screening form (for SNF placement)
Occupational Health- Conditions requiring report
Of Clinical Interest- newsletter articles
Office 2016 Tips Powerpoint
Office of Patient Protection (MA managed care rights)
Ombudsman- Assisted Living
Ombudsman- Community Care (617-727-7750)
Ombudsperson- DDS
Ombudsman- DTA
Ombudsman- Long Term Care (SNFs)
Ombudsman- OneCare
On-Call/On-Site
OneCare
Options Counseling
Organ Donation
Orientation- Department: see SharePoint
Ostomy
Outpatient Mental Health Referral guidelines (Social Svc Dept)
Overnight Accommodations List
Overnight Accommodations Page (includes listings that do not appear on public list)

P
PACE/ESP
PACT Program (Parenting At a Challenging Time - while seriously ill)
PASARR (OBRA) Forms
PASS - Plan for Achieving Self-Support (SSI prog- members can save $ over asset limits if towards specific work-goal)
PCAs - Personal Care Attendants
PCP List - MGH
PCS News You Can Use
P-EBT (Pandemic nutrition assistance for children)
PFS
PHI- Accessing by Workforce Members (policy)
PHI- MGH Removal and Transport (policy)
PFML
PT-1 instructions, handouts
Pager- Copies of pages via e-mail (instructions)
Paid Family and Medical Leave Act (PFML - MA)
Pain- MGH Cares About Pain Relief
Pain Relief Connection Newsletter
Pandemic resources
Parenting
Parenting at a Challenging Time (while seriously ill)
Parents of Disabled Adults- planning
Parking - Fee Waived (for family who lose a loved-one)
Parking - NICU and Special Care Nursery- approval email translations
Parking - Outpatient Oncology
Parking Policy- SW role
Partial Hospitalization Programs
Partners Telephone Directory- Send copy of pages to e-mail
Partners' Facilities- video tours
Party Photos - Departmental
Paternity & Child Support
Paternity Leave
Patient Advocacy Agencies
Patient Care FORMS & Policies
Patient Education Materials Policy (dept)
Patient Empowerment- SPEAK UP MGH Campaign
Patient Financial Services
Patient Gateway FAQs and Tech support
Patient Handouts (community resources)
Patient Internet Access Guide
Patient Protection- Office of
Pediatric Palliative Care Program
Performance Review/Evaluation (form, process, annual training, etc.)
Personal Emergency Response Systems (PERS)
Pets & Service Animals
Phishing- How to Report Phishing/Spam (MGH)
Phones- discounts, free cell-phones
Photographing Patients- Policies & Releases
Photos- Department Parties
Photo Directory - See SharePoint Staff Professional Profiles
Physicians - MGH Primary Care
Plain Language
Planes- Transportation via
Population Health Directory/Synergy Document
POPULATIONS- SPECIAL
Postal Service Health Benefits
Postpartum and New Parent Support (counseling) handout
Postpartum Care Unit - Mobile (MPCU)
Poverty- Federal Poverty Levels/Guidelines (see also health coverage income limits - updated annually in March)
Power of Attorney
Pregnancy
Pregnant Worker Protection Law
Prescription Advantage
Prescription Drug Coverage
Privacy & Security page
Private-Pay Home Health Care
Professional Achievements
Professional Development
Prom Apparel
Prosthetics- financial assistance
Prostitution
Protected Health Info - Accessing by workforce members (policy)
Protected Health Info - MGH Removal & Transport Policy
Proxy- see Health Care Proxy
Psychiatric Crisis- policy, resources, documentation
Psychiatric Services- Partial Hospitalization Programs and Intensive Outpatient Programs
Psychotherapy - staff reference resources
Psychotherapy- Patient-facing resources, including out of state
Psychotherapy- How to Find a Therapist (Combined version)
Psychoterapy- How to FIND a Therapist and How to CHOOSE a Therapist (original versions)
Public Benefits/Cash Assistance
Public Charge
Public Policy

Q
Quality & Safety

 

R
RAFT- Residential Assistance for Families in Transition (Note: funds have been restored- program now active)
RIDE, The
RMV (Registry of Motor Vehicles) Disabled plates/placards)
RMV Medical License Restrictions - Driver Safety
Racial Justice education
Ramps and other Home Modifications- Loans
Rape
Recreation (Disabled)
Recreation (Youth)
Red Flag Gun Law (MA) (MA Extreme Risk Protective Order [ERPO])
Registration requirement- MassHealth LICSW
Rehabilitation (physical)
Release of Information
Removal & Transport of Protected Health Info (MGH Policy)
Rent Freeze (Work incentive for subsidized housing residents)
Representative Payees (SSA)
Required Training (Healthstream)
Resource Specialist
Rest Homes
Retirement
Reverse Mortgages
Rhode Island
Ride, The
Risk Management
Rooming Houses/SROs
Room Scheduling instructions

S
SBAR- Hand-offs
SCOs
SDH CHWs/Navigators- comparison grid
SHINE- Serving the Health Information Needs of Elders
SHIP- Statewide Head-Injury Program now "Brain Injury and Statewide Specialized Community Services" (Application)
SIDS/SUID
SMART Team (responding to complicated workplace violence or conflict)
SNAP (Food Stamps)
SNF- Skilled Nursing Facilities
SNF- Coping with the transition
SROs
SSI/SSDI
SUDS
Same-Sex Married Couples- federal benefits (also cross-referenced throughout site).
Scams - See Consumer Protection/Fraud
Scholarships
School Lunch/Breakfast program
School Supplies
Section 8
Section 12- Civil Commitment  Form |  Fact Sheet
Section 35- Civil Commitment for Substance Abuse
Send Secure - How to Open (for pts)
Senior Care Options (MassHealth)
Senior Shuttle, Boston
Serve New England (Program Defunct)
Service Animals
Sexual Assault
Sexual Exploitation
Sexuality & Reproduction
SharePoint- Soc Svc site
Shelters
Short-Term Accommodations page (includes accommodations list, Beacon House brochures, etc.)
Shut-off Protection (utilities)
Shuttle to MGH Imaging- Chelsea
Shuttle Schedules
Siblings of an Ill or Special Needs Child- Support for
Sick Leave
Single Room Occupancy units (SROs)
Sign-Out Procedures
Skilled Nursing Facilities
Smoking Cessation (Tobacco Treatment)
Sneakers - emergency - see under Ancillaries on SharePoint (SS Dept staff only)
Sober House Scholarships
Social & Recreational Activities (Disabled)
Social & Recreational Activities (Youth)
Social Security Administration
Social Security Survivors Benefits
Social Story - ICU My Loved One in the Hospital: A Special Hospital Story for Kids
Social Work (Department of Clinical Social Work) see SharePoint
Social Work - Ancillaries (or see SharePoint)
Social Work- Community Resource Center
Social Work - Floor Assignments (Coverage lists): see SharePoint
Social Work - Guide to Consulting Us (for inpatient staff)
Social Work- Logos and Letterhead: see SharePoint
Social Work- Orientation: see SharePoint
Social Work- Outpatient Mental Health Referral guidelines
Social Work- see SharePoint
Social Work- Staff Meeting Announcements & Presentations: see SharePoint
Social Work Coverage lists : see SharePoint
Social Work- Clinical News
Social Work Licensing and CEU requirements (MA)
Social Work Loan Forgiveness (for health center staff)
Soup Kitchens
Southwest Airlines Passes
Spam- How to Report Phishing/Spam (MGH)
SPEAK UP MGH Campaign - Patient Empowerment
Special Needs (Developmental Disabilities)
Special Needs Education
Special Needs - Financial & Care Planning
SPECIFIC POPULATIONS
Staff Access Login Instructions (non-Partners computer)
Staff Coverage (Social Service) see SharePoint
Staff Directory (Social Service) see SharePoint
Staff FORMS & Policies
Staff Meeting Announcements & Presentations  see SharePoint
Standard Hours Change Form
Stand-by Guardianship (Law repealed; current options- Guardianship of a Minor)
Stoma- see Ostomy
Story Sharing
Stroke Education Booklet (Partners)
Student Loan Forgiveness
Student Program- Staff Opportunities
Subpoenas
Subsidized Housing
Subsidized housing rent freeze (work incentive)
Substance Use Disorder/Addictions
Sudden Infant Death/Sudden Unexpected Infant Death
Suicide- Inpatient policy, documentation and resources
Suicide Assessment- Outpatient
Summer Camp
Summer Food Program (similar to school lunch, but for vacation periods)
Support for Siblings of a Special Needs Child
Support Group List
Surprise Medical Billing
Survivors Benefits (Social Security)
Synergy Document - MGH Population Health directory

T
TAFDC
TB Testing
TPS
Take Good Care Packs program
Taxes - Free Filing Assistance, Important Tax Credits, ITINs
Taxi Fares- estimated to MGH from Boston neighborhoods
Taxi Vouchers- Emergency Dept Policy
Team List (Soc Svc)
Technology- Assistive
Teen parents
Telephone discounts & Plans
Telephone tutorial (Cisco IP phone, model 7942)
Tenant Rights
Tenants Rights in Foreclosed Properties
Logos, templates - MGB and MGH
Templates- Documentation
Template - Word - Clinical Social Work
Templates - MGH PowerPoint (see slides 19 and 21)
Templates - Other MGH/MGB Branded
Temporary Protected Status
Thanksgiving Meal Baskets
Therapist Referral
Therapy - staff reference
Therapy- patient-facing resources
Therapy- How to Find a Therapist
Therapy- How to FIND a Therapist and How to CHOOSE a Therapist (original versions)
Ticket To Work (SSI/SSDI prog to encourage return to work)
Time-Off Checklist
Tobacco Treatment
Training- Required Annual (HealthStream)
Transgender
Transgender Health Program (MGH)
Transplant
TRANSPORTATION
Transportation - Air, Free & Low-Cost
Transportation- MassHealth PT-1 (instructions, handouts, form)
Transportation- MassHealth Reimbursement
Transportation- Regional Transit Authorities
Transportation- visiting a loved one in the hospital
Trauma Resources
Traveler's Aid LIFT program- program is closed
Tutoring - Children unable to attend school for medical reasons
Typically Developing Siblings- Support for

U
Unclaimed Remains
Uncompensated Care Pool - now called the Health Safety Net
Undocumented Immigrants
Unemployment
Utilities – Assistance & Discounts
Utilities – Shut-Off Protection
Utilities – Managing Over Due Bills (Arrearages)

V
Vermont
Veterans
Veterans - Aid & Attendance pension (for home care, assisted living or SNF)
Victims of Crime (includes domestic violence, sexual assault)
Violence Intervention Advocacy Program (VIAP) - MGH, website and brochure
Violence- SMART Team (responding to complicated workplace violence or conflict)
Violence prevention - "Stop the Beef" Hotline
Visas
Vision Services- low cost
Visiting Moms programs- see Coordinated Family and Community Education Programs
Visitor Policy, MGH (Also: Visiting Patients and Visitor Tip Sheet)
Visually Impaired- Services (see Mass Commission for the Blind)
Vocational Rehab
Voice-mail instructions
Voice-mail- PIN requirements
Volunteer Help at Home
Volunteer Opportunities
Voting Rights

W
WIC (Women, Infants & Children- food program)
Waivers- MassHealth Home & Community Based Waivers
Wandering
Warming Shelter- Young Adult
Website- Staff Access Login Instructions (non-Partners computer)
Weddings- Inpatient
Weight Center
Welfare - TAFDC/EAEDC
Wellness
Wigs (for cancer pts and others)
Wig List (For Cancer Patients, free, discount, insurance assist)
Wish Granting
Women- Swan Society fund (Must be from Greater Boston, 65+, and single, widowed or divorced)
Women with Breast or Cervical Cancer - special funds
Work Incentives for those on Disability
Worker's Comp- Mass Dept. of Industrial Accidents
Worker's Rights
Workforce Training
Writing- Plain Language

 

Y
Young Adults - Health Coverage
Youth- Social & Recreational Activities

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